> For the complete documentation index, see [llms.txt](https://help.clickatell.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.clickatell.com/sms/2-way-sms-communication.md).

# 2-way SMS communication

{% hint style="warning" %}
If you plan on using a **US long number**, please refer to the [10DLC section](/sms/10dlc-regulations-us/what-is-10dlc.md) of this guide.
{% endhint %}

**2-way** SMS communication involves **sending and receiving** messages, i.e., customers can reply to the messages sent by your business.

To engage in 2-way SMS communication, you require a **dedicated number.** 

{% hint style="info" %}
Only relevant to Connect Lite. For other packages, Clickatell will do this on your behalf.
{% endhint %}

* You can purchase a[ long number](/sms/long-numbers.md) or a [short code](/sms/short-codes.md) from *My Workspace --> SMS* and link it to the 2-way SMS integration. 
* Numbers can also be purchased as part of the [2-way SMS setup wizard](/sms/getting-started/add-new-sms-setups.md).

{% hint style="success" %}
Learn how to send 2-way messages using [One API](https://docs.clickatell.com/channels/one-api/one-api-reference/#tag/One-API/operation/sendMessageREST).
{% endhint %}


---

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