# Connect

[***Connect***](https://www.clickatell.com/connect/) *provides the **communication** layer of the Chat Commerce Platform.*

*It includes a foundational set of features and infrastructure that ensure businesses can send messages to large groups of customers, reliably, quickly, and at scale.*

***

### ✅ Why Connect?

Easy-to-implement messaging APIs ensure you reach your customers globally, at scale, and without a hitch. Streamline communication, whether SMS or WhatsApp, sending targeted, personalized campaigns, alerts, and notifications that reach your audience wherever they may be. Maintain customer trust and adhere to compliance through effective opt-out management that respects user communication preferences.

### 🔑 Key features

* Enterprise-grade messaging APIs
* Channel management&#x20;
* Campaign messaging
* Opt-out management

### 🚀 What exactly do I get?

* [**Channel access and management**](/platform-capabilities/messaging-channels.md) (including Opt-Out Management)
  * SMS, WhatsApp & USSD\* *(\*certain regions only)*
* [**Campaign Messaging**](/platform-capabilities/broadcast-messenger-1.md)
* **Data & Analytics:**
  * [Dashboards in Clickatell Portal](/data-and-analytics/dashboards-in-clickatell-portal.md)
  * [Additional Data Templates](/data-and-analytics/raw-data-access.md)
* **Additional Features & Services:**
  * [User Portal](/additional-features-and-services/user-portal.md)
  * [Standard Support](/additional-features-and-services/infrastructure-and-support.md)
  * [99.98% Uptime SLA](/additional-features-and-services/infrastructure-and-support.md)
  * [Regulatory Compliance](/additional-features-and-services/security-and-compliance.md)&#x20;
    * ISO27001, SOC2 Type 2, GDPR, CCPA, and POPIA

{% hint style="success" %}
[Compare our packages](/platform-packages/features-by-package.md) or contact our [Sales Team](https://www.clickatell.com/contact/contact-sales/) to find out more!
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