# Clickatell User Guides ## Clickatell Chat Commerce Platform - [Clickatell Chat Commerce Platform](https://help.clickatell.com/clickatell-chat-commerce-platform.md): Your key to digital transformation. - [Connect](https://help.clickatell.com/platform-packages/connect.md): Outbound messaging at scale. - [Interact](https://help.clickatell.com/platform-packages/interact.md): Two-way conversational messaging. - [Transact](https://help.clickatell.com/platform-packages/transact.md): Digital commerce in messaging. - [Upgrades & extras](https://help.clickatell.com/platform-packages/upgrades-and-extras.md): Extend the functionality of your chat commerce solution. - [Features by package](https://help.clickatell.com/platform-packages/features-by-package.md): A break-down of all the features included per package. - [Messaging channels](https://help.clickatell.com/platform-capabilities/messaging-channels.md) - [Global SMS](https://help.clickatell.com/platform-capabilities/messaging-channels/global-sms.md) - [WhatsApp Business](https://help.clickatell.com/platform-capabilities/messaging-channels/whatsapp-business.md) - [Apple Messages for Business](https://help.clickatell.com/platform-capabilities/messaging-channels/apple-messages-for-business.md) - [Regional USSD](https://help.clickatell.com/platform-capabilities/messaging-channels/regional-ussd.md) - [Broadcast Messenger](https://help.clickatell.com/platform-capabilities/broadcast-messenger.md) - [Broadcast Messenger](https://help.clickatell.com/platform-capabilities/broadcast-messenger-1.md): Amplify your marketing impact with Broadcast Messenger. - [SMS Campaign Manager](https://help.clickatell.com/platform-capabilities/broadcast-messenger-1/sms-campaign-manager.md) - [Automations](https://help.clickatell.com/platform-capabilities/automations.md): Build meaningful conversations with your customers using Chat Flow. - [Live Agent Chat](https://help.clickatell.com/platform-capabilities/live-agent-chat.md): Deliver better customer service experiences with Chat Desk. - [Digital Commerce](https://help.clickatell.com/platform-capabilities/digital-commerce.md): Send a message, receive a payment. - [Artificial Intelligence](https://help.clickatell.com/platform-capabilities/artificial-intelligence.md): Chat has never been more intelligent. - [Integrations](https://help.clickatell.com/platform-capabilities/integrations.md): Integrations to take chat commerce even further. - [Dashboards in Clickatell Portal](https://help.clickatell.com/data-and-analytics/dashboards-in-clickatell-portal.md) - [Messaging channels](https://help.clickatell.com/data-and-analytics/dashboards-in-clickatell-portal/messaging-channels.md) - [Chat Desk (Agent Service Desk )](https://help.clickatell.com/data-and-analytics/dashboards-in-clickatell-portal/chat-desk-agent-service-desk.md) - [Chat Flow (Automations)](https://help.clickatell.com/data-and-analytics/dashboards-in-clickatell-portal/chat-flow-automations.md) - [Chat 2 Pay (Payments)](https://help.clickatell.com/data-and-analytics/dashboards-in-clickatell-portal/chat-2-pay-payments.md) - [Integrations](https://help.clickatell.com/data-and-analytics/dashboards-in-clickatell-portal/integrations.md) - [Raw Data Access](https://help.clickatell.com/data-and-analytics/raw-data-access.md) - [User Portal](https://help.clickatell.com/additional-features-and-services/user-portal.md) - [View & edit API integrations](https://help.clickatell.com/additional-features-and-services/user-portal/view-and-edit-api-integrations.md) - [Account Management](https://help.clickatell.com/additional-features-and-services/user-portal/account-management.md) - [Account details](https://help.clickatell.com/additional-features-and-services/user-portal/account-management/account-details.md) - [Billing and Payments](https://help.clickatell.com/additional-features-and-services/user-portal/account-management/billing-and-payments.md) - [Profile settings](https://help.clickatell.com/additional-features-and-services/user-portal/account-management/profile-settings.md) - [My Purchases](https://help.clickatell.com/additional-features-and-services/user-portal/account-management/my-purchases.md) - [User Management](https://help.clickatell.com/additional-features-and-services/user-portal/user-management.md) - [Help & Message Center](https://help.clickatell.com/additional-features-and-services/user-portal/help-and-message-center.md) - [Infrastructure & Support](https://help.clickatell.com/additional-features-and-services/infrastructure-and-support.md) - [Security & Compliance](https://help.clickatell.com/additional-features-and-services/security-and-compliance.md) - [Customer Enablement Services](https://help.clickatell.com/additional-features-and-services/customer-enablement-services.md) - [All User Guides](https://help.clickatell.com/help-and-information/all-user-guides.md): An index with links to all Clickatell's user guides. ## WhatsApp - [WhatsApp](https://help.clickatell.com/whatsapp/getting-started/whatsapp.md) - [Quick start guide (WhatsApp)](https://help.clickatell.com/whatsapp/getting-started/quick-start-guide-whatsapp.md) - [Create a WhatsApp Business account](https://help.clickatell.com/whatsapp/getting-started/create-a-whatsapp-business-account.md) - [Add & manage WhatsApp Business profiles](https://help.clickatell.com/whatsapp/getting-started/add-and-manage-whatsapp-business-profiles.md) - [Test your integration](https://help.clickatell.com/whatsapp/getting-started/test-your-integration.md) - [Get business verified](https://help.clickatell.com/whatsapp/getting-started/get-business-verified.md) - [Initiate WhatsApp conversations](https://help.clickatell.com/whatsapp/getting-started/initiate-whatsapp-conversations.md) - [Message types](https://help.clickatell.com/whatsapp/channel-capabilities/message-types.md) - [WhatsApp message templates](https://help.clickatell.com/whatsapp/channel-capabilities/whatsapp-message-templates.md) - [Add message templates](https://help.clickatell.com/whatsapp/channel-capabilities/whatsapp-message-templates/add-message-templates.md) - [Send message templates](https://help.clickatell.com/whatsapp/channel-capabilities/whatsapp-message-templates/send-message-templates.md) - [Use media in message templates](https://help.clickatell.com/whatsapp/channel-capabilities/whatsapp-message-templates/use-media-in-message-templates.md) - [Use location in message templates](https://help.clickatell.com/whatsapp/channel-capabilities/whatsapp-message-templates/use-location-in-message-templates.md) - [Use interactive buttons in message templates](https://help.clickatell.com/whatsapp/channel-capabilities/whatsapp-message-templates/use-interactive-buttons-in-message-templates.md) - [Showcase product catalog in message template](https://help.clickatell.com/whatsapp/channel-capabilities/whatsapp-message-templates/showcase-product-catalog-in-message-template.md) - [Message templates: best practices & examples](https://help.clickatell.com/whatsapp/channel-capabilities/whatsapp-message-templates/message-templates-best-practices-and-examples.md) - [Message template rejection reasons](https://help.clickatell.com/whatsapp/channel-capabilities/whatsapp-message-templates/message-template-rejection-reasons.md) - [Interactive messages: lists, reply buttons, location requests](https://help.clickatell.com/whatsapp/channel-capabilities/interactive-messages-lists-reply-buttons-location-requests.md) - [Ads That Click to WhatsApp](https://help.clickatell.com/whatsapp/channel-capabilities/ads-that-click-to-whatsapp.md) - [WhatsApp Commerce Messages](https://help.clickatell.com/whatsapp/channel-capabilities/whatsapp-commerce-messages.md) - [Conversational Components](https://help.clickatell.com/whatsapp/channel-capabilities/conversational-components.md) - [Icebreakers](https://help.clickatell.com/whatsapp/channel-capabilities/conversational-components/icebreakers.md) - [Commands](https://help.clickatell.com/whatsapp/channel-capabilities/conversational-components/commands.md) - [Reporting & Analytics](https://help.clickatell.com/whatsapp/channel-capabilities/reporting-and-analytics.md) - [What's New? 🎈](https://help.clickatell.com/whatsapp/help-and-information/whats-new.md): Read more about new features, improvements, and bug fixes contained in the latest release of Clickatell's WhatsApp channel offering. ## SMS - [SMS Overview](https://help.clickatell.com/sms/getting-started/sms-overview.md) - [Quick start guide (SMS)](https://help.clickatell.com/sms/getting-started/quick-start-guide-sms.md) - [Activate SMS](https://help.clickatell.com/sms/getting-started/activate-sms.md) - [Add new SMS setups](https://help.clickatell.com/sms/getting-started/add-new-sms-setups.md) - [Add Campaign Manager](https://help.clickatell.com/sms/getting-started/add-new-sms-setups/add-campaign-manager.md) - [View & edit SMS setups](https://help.clickatell.com/sms/getting-started/view-and-edit-sms-setups.md) - [Add, view, and edit SMS numbers](https://help.clickatell.com/sms/getting-started/add-view-and-edit-sms-numbers.md) - [Add, view, and edit test phones](https://help.clickatell.com/sms/getting-started/add-view-and-edit-test-phones.md) - [1-way SMS communication](https://help.clickatell.com/sms/1-way-sms-communication.md) - [2-way SMS communication](https://help.clickatell.com/sms/2-way-sms-communication.md) - [Long numbers](https://help.clickatell.com/sms/long-numbers.md) - [Short codes](https://help.clickatell.com/sms/short-codes.md) - [Reporting & Analytics](https://help.clickatell.com/sms/reporting-and-analytics.md) - [What is 10DLC?](https://help.clickatell.com/sms/10dlc-regulations-us/what-is-10dlc.md) - [Apply for a 10DLC brand and campaign](https://help.clickatell.com/sms/10dlc-regulations-us/apply-for-a-10dlc-brand-and-campaign.md) - [Apply for additional 10DLC brands and campaigns](https://help.clickatell.com/sms/10dlc-regulations-us/apply-for-additional-10dlc-brands-and-campaigns.md) - [Register an existing US long number](https://help.clickatell.com/sms/10dlc-regulations-us/register-an-existing-us-long-number.md) - [View your brand and campaign details](https://help.clickatell.com/sms/10dlc-regulations-us/view-your-brand-and-campaign-details.md) - [Resubmit a brand](https://help.clickatell.com/sms/10dlc-regulations-us/resubmit-a-brand.md) ## USSD - [Overview](https://help.clickatell.com/ussd-user-guide/getting-started/overview.md) - [USSD features](https://help.clickatell.com/ussd-user-guide/getting-started/ussd-features.md) - [Service codes](https://help.clickatell.com/ussd-user-guide/getting-started/service-codes.md) - [Onboarding to USSD](https://help.clickatell.com/ussd-user-guide/getting-started/onboarding-to-ussd.md) ## Broadcast Messenger - [Broadcast Messenger](https://help.clickatell.com/broadcast-messenger/overview/broadcast-messenger.md) - [Activate Broadcast Messenger (self-serve)](https://help.clickatell.com/broadcast-messenger/overview/activate-broadcast-messenger-self-serve.md) - [Quick Start](https://help.clickatell.com/broadcast-messenger/manage-campaigns/quick-start.md) - [View campaign list](https://help.clickatell.com/broadcast-messenger/manage-campaigns/campaign-list.md) - [Add a new campaign](https://help.clickatell.com/broadcast-messenger/manage-campaigns/add-a-new-campaign.md) - [Predictive analytics](https://help.clickatell.com/broadcast-messenger/manage-campaigns/predictive-analytics.md) - [View details & manage campaigns](https://help.clickatell.com/broadcast-messenger/manage-campaigns/view-details-and-manage-campaigns.md) - [Campaign statuses](https://help.clickatell.com/broadcast-messenger/manage-campaigns/campaign-statuses.md) - [Message templates](https://help.clickatell.com/broadcast-messenger/manage-campaigns/message-templates.md) - [View responses](https://help.clickatell.com/broadcast-messenger/responses-and-opt-outs/view-responses.md) - [Manage opt-outs](https://help.clickatell.com/broadcast-messenger/responses-and-opt-outs/manage-opt-outs.md) - [Campaign Details Summary](https://help.clickatell.com/broadcast-messenger/reporting-and-analytics/campaign-details-summary.md) - [Clickatell Portal Reports](https://help.clickatell.com/broadcast-messenger/reporting-and-analytics/clickatell-portal-reports.md) - [What's New? 🎈](https://help.clickatell.com/broadcast-messenger/help-and-information/whats-new.md): Read more about new features, improvements, and bug fixes contained in the latest release of Clickatell's Broadcast Messenger tool. ## Chat Desk - [Chat Desk](https://help.clickatell.com/chat-desk/overview/overview.md) - [The Chat Desk dashboard](https://help.clickatell.com/chat-desk/chat-desk-dashboard/dashboard.md) - [Configure Chat Desk settings](https://help.clickatell.com/chat-desk/chat-desk-dashboard/settings.md) - [Business profile](https://help.clickatell.com/chat-desk/chat-desk-dashboard/settings/about-your-business.md) - [Chat tags](https://help.clickatell.com/chat-desk/chat-desk-dashboard/settings/tags-management.md) - [Auto responders](https://help.clickatell.com/chat-desk/chat-desk-dashboard/settings/auto-responders.md) - [Preferences](https://help.clickatell.com/chat-desk/chat-desk-dashboard/settings/chat-desk.md) - [Surveys](https://help.clickatell.com/chat-desk/chat-desk-dashboard/settings/survey-management.md) - [Canned replies](https://help.clickatell.com/chat-desk/chat-desk-dashboard/settings/canned-replies.md) - [Integrations](https://help.clickatell.com/chat-desk/chat-desk-dashboard/settings/integrations.md) - [Clickatell AI](https://help.clickatell.com/chat-desk/chat-desk-dashboard/settings/clickatell-ai.md) - [Manage departments](https://help.clickatell.com/chat-desk/chat-desk-dashboard/departments-management.md) - [Download transcripts](https://help.clickatell.com/chat-desk/chat-desk-dashboard/download-transcripts.md) - [Access & navigate the Agent Desk](https://help.clickatell.com/chat-desk/agent-desk/accessing-the-agent-desk.md) - [Manage chat queues (Agent Desk)](https://help.clickatell.com/chat-desk/agent-desk/manage-chat-queues-agent-desk.md) - [Chats and tickets](https://help.clickatell.com/chat-desk/agent-desk/manage-chat-queues-agent-desk/chats-and-tickets.md) - [Manage tickets](https://help.clickatell.com/chat-desk/agent-desk/manage-chat-queues-agent-desk/manage-tickets.md) - [Pending chats](https://help.clickatell.com/chat-desk/agent-desk/manage-chat-queues-agent-desk/pending-chats.md) - [Close chats](https://help.clickatell.com/chat-desk/agent-desk/manage-chat-queues-agent-desk/close-chat.md) - [Department chat indicator](https://help.clickatell.com/chat-desk/agent-desk/manage-chat-queues-agent-desk/department-chat-indicator.md) - [Search, filter, and sort chats & tickets](https://help.clickatell.com/chat-desk/agent-desk/search-and-filter-chats.md) - [Chat capabilities](https://help.clickatell.com/chat-desk/agent-desk/chat-capabilities.md) - [Send attachments (media files)](https://help.clickatell.com/chat-desk/agent-desk/chat-capabilities/send-attachments-media-files.md) - [Send voice recordings](https://help.clickatell.com/chat-desk/agent-desk/chat-capabilities/voice-recordings.md) - [Send emoticons](https://help.clickatell.com/chat-desk/agent-desk/chat-capabilities/send-emoticons.md) - [Share locations](https://help.clickatell.com/chat-desk/agent-desk/chat-capabilities/location-sharing.md) - [Use canned replies](https://help.clickatell.com/chat-desk/agent-desk/chat-capabilities/use-canned-replies.md) - [View chat events](https://help.clickatell.com/chat-desk/agent-desk/chat-capabilities/keeping-track-of-chat-events.md) - [Send 1-way SMS](https://help.clickatell.com/chat-desk/agent-desk/chat-capabilities/send-1-way-sms.md) - [Access suggested responses](https://help.clickatell.com/chat-desk/agent-desk/agent-assistant.md) - [Authenticate customers](https://help.clickatell.com/chat-desk/agent-desk/authenticate-customers.md) - [Send payment requests via Chat 2 Pay](https://help.clickatell.com/chat-desk/agent-desk/send-payment-requests-via-chat-2-pay.md) - [View customer details from 3rd party applications](https://help.clickatell.com/chat-desk/agent-desk/view-customer-details-from-3rd-party-applications.md) - [Send WhatsApp message templates](https://help.clickatell.com/chat-desk/agent-desk/send-whatsapp-message-templates.md) - [Transfer chats](https://help.clickatell.com/chat-desk/agent-desk/transfer-chats.md) - [Manage customer profile](https://help.clickatell.com/chat-desk/agent-desk/chat-details-and-history.md) - [AI assistant](https://help.clickatell.com/chat-desk/ai-assistant.md) - [Access & navigate the Supervisor Desk](https://help.clickatell.com/chat-desk/supervisor-desk/inbox.md) - [Manage chat queues (Supervisor Desk)](https://help.clickatell.com/chat-desk/supervisor-desk/manage-chat-queues-supervisor-desk.md) - [Chats and tickets](https://help.clickatell.com/chat-desk/supervisor-desk/manage-chat-queues-supervisor-desk/chats-and-tickets.md) - [Manage tickets](https://help.clickatell.com/chat-desk/supervisor-desk/manage-chat-queues-supervisor-desk/assigning-and-routing-tickets.md) - [Search, filter, and sort chats & tickets](https://help.clickatell.com/chat-desk/supervisor-desk/search-and-filter.md) - [Chat ratings](https://help.clickatell.com/chat-desk/chat-ratings.md) - [AI assistant](https://help.clickatell.com/chat-desk/ai-assistant-1.md) - [Dashboard Metrics](https://help.clickatell.com/chat-desk/reporting-and-analytics/dashboard-metrics.md) - [Clickatell Portal Reports](https://help.clickatell.com/chat-desk/reporting-and-analytics/clickatell-portal-reports.md) - [What's New? 🎈](https://help.clickatell.com/chat-desk/help-and-information/whats-new.md): Read more about new features, improvements, and bug fixes contained in the latest release of Clickatell's Chat Desk application. ## Chat Flow - [Chat Flow](https://help.clickatell.com/chat-flow/overview/overview.md) - [Quick Start](https://help.clickatell.com/chat-flow/overview/quick-start.md) - [Access Chat Flow](https://help.clickatell.com/chat-flow/configuration/access-chat-flow.md) - [Configure a route](https://help.clickatell.com/chat-flow/configuration/to-manage-a-route.md) - [Add an API integration](https://help.clickatell.com/chat-flow/configuration/api-integration.md) - [Set up keywords](https://help.clickatell.com/chat-flow/configuration/using-keywords.md) - [Set up session timeout events](https://help.clickatell.com/chat-flow/configuration/set-up-session-timeout-events.md) - [Manage your workflow assets](https://help.clickatell.com/chat-flow/configuration/manage-your-workflow-assets.md) - [Configure channel display type](https://help.clickatell.com/chat-flow/channel-capabilities/configure-channel-display-type.md) - [Use WhatsApp with Chat Flow](https://help.clickatell.com/chat-flow/channel-capabilities/use-whatsapp-with-chat-flow.md) - [Initiate WhatsApp conversations](https://help.clickatell.com/chat-flow/channel-capabilities/use-whatsapp-with-chat-flow/initiate-whatsapp-conversations.md) - [Send WhatsApp message templates](https://help.clickatell.com/chat-flow/channel-capabilities/use-whatsapp-with-chat-flow/send-whatsapp-message-templates.md) - [Map URL to button in free-form message](https://help.clickatell.com/chat-flow/channel-capabilities/use-whatsapp-with-chat-flow/map-url-to-button-in-free-form-message.md) - [WhatsApp Interactive Messages](https://help.clickatell.com/chat-flow/channel-capabilities/use-whatsapp-with-chat-flow/whatsapp-interactive-messages.md) - [WhatsApp Commerce Messages](https://help.clickatell.com/chat-flow/channel-capabilities/use-whatsapp-with-chat-flow/whatsapp-commerce-messages.md) - [Meta's Conversion Events for WhatsApp Ads](https://help.clickatell.com/chat-flow/channel-capabilities/use-whatsapp-with-chat-flow/metas-conversion-events-for-whatsapp-ads.md) - [Use Web Chat with Chat Flow](https://help.clickatell.com/chat-flow/channel-capabilities/use-web-chat-with-chat-flow.md) - [Link Web Chat to a Flow](https://help.clickatell.com/chat-flow/channel-capabilities/use-web-chat-with-chat-flow/link-web-chat-to-a-flow.md) - [Use Apple Messaging for Business with Chat Flow](https://help.clickatell.com/chat-flow/channel-capabilities/use-apple-messaging-for-business-with-chat-flow.md) - [Apple Interactive Messages](https://help.clickatell.com/chat-flow/channel-capabilities/use-apple-messaging-for-business-with-chat-flow/apple-interactive-messages.md) - [Apple User-Facing Nodes](https://help.clickatell.com/chat-flow/channel-capabilities/use-apple-messaging-for-business-with-chat-flow/apple-user-facing-nodes.md) - [Build a workflow](https://help.clickatell.com/chat-flow/workflow-management/create-new-flow.md) - [Add a workflow](https://help.clickatell.com/chat-flow/workflow-management/create-new-flow/add-a-workflow.md) - [Delete and restore nodes](https://help.clickatell.com/chat-flow/workflow-management/create-new-flow/view-and-retrieve-deleted-nodes-from-the-archive-section.md) - [Repeat a step in a workflow](https://help.clickatell.com/chat-flow/workflow-management/create-new-flow/repeating-a-step.md) - [Dynamic API Workflows](https://help.clickatell.com/chat-flow/workflow-management/create-new-flow/dynamic-api-workflows.md) - [Clickatell AI Flow Summary](https://help.clickatell.com/chat-flow/workflow-management/create-new-flow/clickatell-ai-flow-summary.md) - [Edit/delete a workflow](https://help.clickatell.com/chat-flow/workflow-management/open-an-existing-flow.md) - [Search, Find & Replace in a workflow](https://help.clickatell.com/chat-flow/workflow-management/search-find-and-replace-in-a-workflow.md) - [Duplicate, rename, or move a workflow](https://help.clickatell.com/chat-flow/workflow-management/duplicate-rename-or-move-flow.md) - [Preview workflows](https://help.clickatell.com/chat-flow/workflow-management/using-the-previewer.md) - [Preview flow on different channels](https://help.clickatell.com/chat-flow/workflow-management/using-the-previewer/preview-flow-on-different-channels.md) - [Preview logs](https://help.clickatell.com/chat-flow/workflow-management/using-the-previewer/preview-logs.md) - [Approve and deploy workflows](https://help.clickatell.com/chat-flow/workflow-management/approving-deploying-workflows.md) - [View flow details](https://help.clickatell.com/chat-flow/workflow-management/approving-deploying-workflows/manage-existing-flows.md) - [Submit a workflow for approval](https://help.clickatell.com/chat-flow/workflow-management/approving-deploying-workflows/submit-a-workflow-for-approval.md) - [Approve/decline a workflow](https://help.clickatell.com/chat-flow/workflow-management/approving-deploying-workflows/approve-decline-a-workflow.md) - [Deploy a workflow to production](https://help.clickatell.com/chat-flow/workflow-management/approving-deploying-workflows/deploy-a-workflow-to-production.md) - [Display nodes](https://help.clickatell.com/chat-flow/user-facing-nodes/display-nodes.md) - [Contact Sending](https://help.clickatell.com/chat-flow/user-facing-nodes/display-nodes/menu-nodes-contact-sending.md) - [External Link](https://help.clickatell.com/chat-flow/user-facing-nodes/display-nodes/menu-nodes-external-link.md) - [Location sharing](https://help.clickatell.com/chat-flow/user-facing-nodes/display-nodes/location-sharing.md) - [Media](https://help.clickatell.com/chat-flow/user-facing-nodes/display-nodes/user-facing-interactions-media-node.md) - [OTP Menu](https://help.clickatell.com/chat-flow/user-facing-nodes/display-nodes/otp-menu.md) - [Rich Link](https://help.clickatell.com/chat-flow/user-facing-nodes/display-nodes/rich-link.md) - [Text Display](https://help.clickatell.com/chat-flow/user-facing-nodes/display-nodes/text-display.md) - [Product nodes](https://help.clickatell.com/chat-flow/user-facing-nodes/product-nodes.md) - [Clickatell AI node](https://help.clickatell.com/chat-flow/user-facing-nodes/product-nodes/clickatell-ai-node.md) - [Chat Desk node](https://help.clickatell.com/chat-flow/user-facing-nodes/product-nodes/chat-desk-node.md) - [Input nodes](https://help.clickatell.com/chat-flow/user-facing-nodes/input-nodes.md) - [Contact Receiving](https://help.clickatell.com/chat-flow/user-facing-nodes/input-nodes/contact-receiving.md) - [OAuth Request](https://help.clickatell.com/chat-flow/user-facing-nodes/input-nodes/oauth-request.md) - [Request Input](https://help.clickatell.com/chat-flow/user-facing-nodes/input-nodes/menu-nodes-ask-for-input.md) - [Send Form](https://help.clickatell.com/chat-flow/user-facing-nodes/input-nodes/send-form.md) - [Time Picker](https://help.clickatell.com/chat-flow/user-facing-nodes/input-nodes/time-picker.md) - [Commerce](https://help.clickatell.com/chat-flow/user-facing-nodes/commerce.md) - [Chat 2 Pay](https://help.clickatell.com/chat-flow/user-facing-nodes/commerce/chat-2-pay.md) - [Multi Product](https://help.clickatell.com/chat-flow/user-facing-nodes/commerce/multiple-product.md) - [Branch/logic split](https://help.clickatell.com/chat-flow/user-facing-nodes/branch-logic-split.md) - [Dynamic List](https://help.clickatell.com/chat-flow/user-facing-nodes/branch-logic-split/menu-nodes-dynamic-list.md) - [Apply patterns, custom indexes, filtering, and exclusions](https://help.clickatell.com/chat-flow/user-facing-nodes/branch-logic-split/menu-nodes-dynamic-list/apply-patterns-custom-indexes-filtering-and-exclusions.md) - [Menu](https://help.clickatell.com/chat-flow/user-facing-nodes/branch-logic-split/menu-nodes-menu-with-options.md) - [Multiple Choice Input](https://help.clickatell.com/chat-flow/user-facing-nodes/branch-logic-split/menu-nodes-multiple-choice-input.md) - [API Integration node](https://help.clickatell.com/chat-flow/action-nodes/action-nodes-api-integration.md) - [Calculate](https://help.clickatell.com/chat-flow/action-nodes/action-nodes-math.md) - [Date Format](https://help.clickatell.com/chat-flow/action-nodes/action-nodes-date-format.md) - [Display List](https://help.clickatell.com/chat-flow/action-nodes/action-nodes-display-list.md) - [Encrypt](https://help.clickatell.com/chat-flow/action-nodes/action-nodes-encrypt.md) - [Is Empty](https://help.clickatell.com/chat-flow/action-nodes/action-nodes-is-empty.md) - [Is Null](https://help.clickatell.com/chat-flow/action-nodes/action-nodes-is-null.md) - [Number Format](https://help.clickatell.com/chat-flow/action-nodes/action-nodes-number-format.md) - [Regular Expression](https://help.clickatell.com/chat-flow/action-nodes/action-nodes-regular-expression.md) - [Remap](https://help.clickatell.com/chat-flow/action-nodes/action-nodes-remap.md) - [Send Template](https://help.clickatell.com/chat-flow/action-nodes/send-template.md) - [Set Variable](https://help.clickatell.com/chat-flow/action-nodes/action-nodes-set-variables.md) - [Switch Case](https://help.clickatell.com/chat-flow/action-nodes/action-nodes-switch-case.md) - [Wait For Callback](https://help.clickatell.com/chat-flow/action-nodes/action-nodes-wait-for-callback.md) - [Opt-Out nodes](https://help.clickatell.com/chat-flow/action-nodes/opt-out-nodes.md) - [Integration nodes](https://help.clickatell.com/chat-flow/integrations/integration-nodes.md) - [Using system variables](https://help.clickatell.com/chat-flow/variable-management-1.md) - [Referring to variables](https://help.clickatell.com/chat-flow/untitled-1.md) - [Analytics Settings](https://help.clickatell.com/chat-flow/reporting-and-analytics/analytics-settings.md) - [Collections & reporting labels](https://help.clickatell.com/chat-flow/reporting-and-analytics/collections-and-reporting-labels.md) - [Clickatell Portal Reports](https://help.clickatell.com/chat-flow/reporting-and-analytics/clickatell-portal-reports.md) - [System Error Codes](https://help.clickatell.com/chat-flow/system-error-codes/system-error-codes.md) - [What's New? 🎈](https://help.clickatell.com/chat-flow/help-and-information/whats-new.md): Read more about new features, improvements, and bug fixes contained in the latest release of Clickatell's Chat Flow application. ## Chat 2 Pay - [Chat 2 Pay](https://help.clickatell.com/chat-2-pay/overview/master.md) - [How do I use Chat 2 Pay?](https://help.clickatell.com/chat-2-pay/overview/how-do-i-use-chat-2-pay.md) - [Configure Chat 2 Pay](https://help.clickatell.com/chat-2-pay/configure-chat-2-pay/configure-chat-2-pay.md) - [Add Setup Name](https://help.clickatell.com/chat-2-pay/configure-chat-2-pay/configure-chat-2-pay/add-setup-name.md) - [Configure Payment Settings](https://help.clickatell.com/chat-2-pay/configure-chat-2-pay/configure-chat-2-pay/step-3-configure-the-extension.md) - [Add Message Configurations](https://help.clickatell.com/chat-2-pay/configure-chat-2-pay/configure-chat-2-pay/add-message-configurations.md) - [Manage Callback Notifications](https://help.clickatell.com/chat-2-pay/configure-chat-2-pay/configure-chat-2-pay/manage-callback-notifications.md) - [Salesforce](https://help.clickatell.com/chat-2-pay/configure-chat-2-pay/configure-chat-2-pay/manage-callback-notifications/salesforce.md) - [3D Secure 1.0 and 2.0](https://help.clickatell.com/chat-2-pay/configure-chat-2-pay/3d-secure-1.0-and-2.0.md) - [Clickatell Portal Reports](https://help.clickatell.com/chat-2-pay/reporting-and-analytics/clickatell-portal-reports.md) ## Clickatell AI - [Clickatell AI](https://help.clickatell.com/clickatell-ai/overview/clickatell-ai.md) - [Quick Start](https://help.clickatell.com/clickatell-ai/overview/quick-start.md) - [Overview](https://help.clickatell.com/clickatell-ai/assistants/overview.md) - [Set up your assistants](https://help.clickatell.com/clickatell-ai/assistants/set-up-your-assistants.md) - [Test your assistants](https://help.clickatell.com/clickatell-ai/assistants/test-your-assistants.md) - [Upload and manage documents](https://help.clickatell.com/clickatell-ai/training/upload-and-manage-documents.md) - [Create curated responses](https://help.clickatell.com/clickatell-ai/training/create-curated-responses.md) - [Configure intents](https://help.clickatell.com/clickatell-ai/training/configure-intents.md) - [Context Router](https://help.clickatell.com/clickatell-ai/training/context-router.md) ## Embedded Client Authentication - [What is Embedded Client Authentication?](https://help.clickatell.com/embedded-client-authentication-user-guide/overview/what-is-embedded-client-authentication.md) - [Use Embedded Client Authentication](https://help.clickatell.com/embedded-client-authentication-user-guide/configuration/use-embedded-client-authentication.md) - [Configure and update an identity provider (IDP)](https://help.clickatell.com/embedded-client-authentication-user-guide/configuration/configure-and-update-an-identity-provider-idp.md) ## Data & Analytics - [Data & Analytics](https://help.clickatell.com/data/data-and-analytics.md) - [Dashboards](https://help.clickatell.com/data/dashboards.md) - [Messaging channels](https://help.clickatell.com/data/dashboards/messaging-channels.md) - [Chat Desk](https://help.clickatell.com/data/dashboards/chat-desk.md) - [Chat Flow](https://help.clickatell.com/data/dashboards/chat-flow.md) - [Chat 2 Pay](https://help.clickatell.com/data/dashboards/chat-2-pay.md) - [Departments](https://help.clickatell.com/data/dashboards/departments.md) - [Integrations](https://help.clickatell.com/data/dashboards/integrations.md) - [Data Sharing Services](https://help.clickatell.com/data/data-sharing-services.md) ## Integrations - [Integrations Overview ](https://help.clickatell.com/integrations/getting-started/integrations-overview.md) - [Adding a new integration](https://help.clickatell.com/integrations/getting-started/adding-a-new-integration.md) - [Using Integrations](https://help.clickatell.com/integrations/getting-started/using-integrations.md) - [Integration statuses](https://help.clickatell.com/integrations/manage-existing-integrations/integration-statuses.md) - [Reactivate an integration](https://help.clickatell.com/integrations/manage-existing-integrations/reactivate-an-integration.md) - [Disable/delete an integration](https://help.clickatell.com/integrations/manage-existing-integrations/disable-delete-an-integration.md) - [Overview - Salesforce](https://help.clickatell.com/integrations/salesforce/overview-salesforce.md) - [Find configuration details - Salesforce](https://help.clickatell.com/integrations/salesforce/find-configuration-details-salesforce.md) - [Add new Connected App - Salesforce](https://help.clickatell.com/integrations/salesforce/add-new-connected-app-salesforce.md) - [Overview - Shopify](https://help.clickatell.com/integrations/shopify/overview-shopify.md) - [Find configuration details - Shopify](https://help.clickatell.com/integrations/shopify/find-configuration-details-shopify.md) - [Install app in Shopify](https://help.clickatell.com/integrations/shopify/install-app-in-shopify.md) - [Overview - Zendesk Sell](https://help.clickatell.com/integrations/zendesk-sell/overview-zendesk-sell.md) - [Find configuration details - Zendesk Sell](https://help.clickatell.com/integrations/zendesk-sell/find-configuration-details-zendesk-sell.md) - [Add new Developer App - Zendesk Sell](https://help.clickatell.com/integrations/zendesk-sell/add-new-developer-app-zendesk-sell.md) - [Overview - Zendesk Support](https://help.clickatell.com/integrations/zendesk-support/overview-zendesk-support.md) - [Find configuration details - Zendesk Support](https://help.clickatell.com/integrations/zendesk-support/find-configuration-details-zendesk-support.md) - [Add new OAuth Client - Zendesk Support](https://help.clickatell.com/integrations/zendesk-support/add-new-oauth-client-zendesk-support.md) - [Clickatell Portal Reports](https://help.clickatell.com/integrations/reporting-and-analytics/clickatell-portal-reports.md) ## Release notes - [Release notes](https://help.clickatell.com/release-notes/readme.md): A summary of our latest updates and improvements. - [Release notes](https://help.clickatell.com/release-notes/release-notes.md) - [Release notes](https://help.clickatell.com/release-notes/release-notes-1.md) - [Release notes](https://help.clickatell.com/release-notes/release-notes-2.md) - [Release notes](https://help.clickatell.com/release-notes/release-notes-3.md) - [Release notes](https://help.clickatell.com/release-notes/release-notes-4.md) ## Documentation - [Technical Documentation](https://help.clickatell.com/developers-documentation/readme.md) - [WhatsApp & SMS (One API)](https://help.clickatell.com/developers-documentation/channels/whatsapp-and-sms-one-api.md) - [Status Codes & Errors](https://help.clickatell.com/developers-documentation/channels/whatsapp-and-sms-one-api/status-codes-and-errors.md) - [Supported Content Types & Limitations](https://help.clickatell.com/developers-documentation/channels/whatsapp-and-sms-one-api/supported-content-types-and-limitations.md) - [SMS Gateway Docs](https://help.clickatell.com/developers-documentation/sms-gateway-docs.md) - [Chat 2 Pay API](https://help.clickatell.com/developers-documentation/applications/chat-2-pay-api.md) - [Chat Flow - External Link Handler API](https://help.clickatell.com/developers-documentation/applications/chat-flow-external-link-handler-api.md) ## API Reference - [Clickatell API Reference](https://help.clickatell.com/developers-api-reference/reference/clickatell-api-reference.md): Elevate your business interactions in chat with Clickatell's powerful APIs. - [One API](https://help.clickatell.com/developers-api-reference/reference/one-api.md) - [One API Client Callbacks](https://help.clickatell.com/developers-api-reference/reference/one-api-client-callbacks.md) - [Models](https://help.clickatell.com/developers-api-reference/reference/models.md) - [SMS API](https://help.clickatell.com/developers-api-reference/sms-api.md) - [SMS Client Callbacks](https://help.clickatell.com/developers-api-reference/sms-client-callbacks.md) - [Models](https://help.clickatell.com/developers-api-reference/models.md) - [Chat 2 Pay API](https://help.clickatell.com/developers-api-reference/chat-2-pay-api.md) - [Chat 2 Pay API Client Callbacks](https://help.clickatell.com/developers-api-reference/chat-2-pay-api-client-callbacks.md) - [Models](https://help.clickatell.com/developers-api-reference/models-1.md) - [Chat Flow](https://help.clickatell.com/developers-api-reference/chat-flow.md) - [External Link Callback](https://help.clickatell.com/developers-api-reference/external-link-callback.md) - [Wait for Callback](https://help.clickatell.com/developers-api-reference/wait-for-callback.md) - [Models](https://help.clickatell.com/developers-api-reference/models-2.md) - [SMS HTTP/S API](https://help.clickatell.com/developers-api-reference/developers-archive/sms-http-s-api.md): Archived - [Getting Started with SMS](https://help.clickatell.com/developers-api-reference/developers-archive/sms-http-s-api/getting-started-with-sms.md): Archived - [HTTP/S API Overview](https://help.clickatell.com/developers-api-reference/developers-archive/sms-http-s-api/http-s-api-overview.md): Archived - [Overview of the HTTP API features](https://help.clickatell.com/developers-api-reference/developers-archive/sms-http-s-api/overview-of-the-http-api-features.md): Archived - [Using the HTTP API](https://help.clickatell.com/developers-api-reference/developers-archive/sms-http-s-api/using-the-http-api.md): Archived - [SMS API authentication](https://help.clickatell.com/developers-api-reference/developers-archive/sms-http-s-api/sms-api-authentication.md): Archived - [API Ping](https://help.clickatell.com/developers-api-reference/developers-archive/sms-http-s-api/api-ping.md): Archived - [Send message](https://help.clickatell.com/developers-api-reference/developers-archive/sms-http-s-api/send-message.md): Archived - [Stop message](https://help.clickatell.com/developers-api-reference/developers-archive/sms-http-s-api/stop-message.md): Archived - [Message status command](https://help.clickatell.com/developers-api-reference/developers-archive/sms-http-s-api/message-status-command.md): Archived - [Get coverage command](https://help.clickatell.com/developers-api-reference/developers-archive/sms-http-s-api/get-coverage-command.md): Archived - [Retrieve account balance](https://help.clickatell.com/developers-api-reference/developers-archive/sms-http-s-api/retrieve-account-balance.md): Archived - [SMS Rest API overview](https://help.clickatell.com/developers-api-reference/developers-archive/sms-rest-api-overview.md): Archived - [SMS Rest API overview](https://help.clickatell.com/developers-api-reference/developers-archive/sms-rest-api-overview/sms-rest-api-overview.md): Archived - [Overview of the REST API features](https://help.clickatell.com/developers-api-reference/developers-archive/sms-rest-api-overview/overview-of-the-rest-api-features.md): Archived - [Using the SMS REST API](https://help.clickatell.com/developers-api-reference/developers-archive/sms-rest-api-overview/using-the-sms-rest-api.md): Archived - [API error codes](https://help.clickatell.com/developers-api-reference/developers-archive/sms-rest-api-overview/api-error-codes.md): Archived - [Response status codes](https://help.clickatell.com/developers-api-reference/developers-archive/sms-rest-api-overview/response-status-codes.md): Archived - [Send message](https://help.clickatell.com/developers-api-reference/developers-archive/sms-rest-api-overview/send-message.md): Archived - [Stop message](https://help.clickatell.com/developers-api-reference/developers-archive/sms-rest-api-overview/stop-message.md): Archive - [Message status command](https://help.clickatell.com/developers-api-reference/developers-archive/sms-rest-api-overview/message-status-command.md): Archived - [Get coverage command](https://help.clickatell.com/developers-api-reference/developers-archive/sms-rest-api-overview/get-coverage-command.md): Archived - [Retrieve balance](https://help.clickatell.com/developers-api-reference/developers-archive/sms-rest-api-overview/retrieve-balance.md): Archived - [Download test](https://help.clickatell.com/developers-api-reference/developers-archive/download-test.md) - [SDKs](https://help.clickatell.com/developers-api-reference/developers-archive/sdks.md): ARCHIVED - [C#](https://help.clickatell.com/developers-api-reference/developers-archive/sdks/c.md): ARCHIVED - [Java](https://help.clickatell.com/developers-api-reference/developers-archive/sdks/java.md): ARCHIVED - [NodeJS](https://help.clickatell.com/developers-api-reference/developers-archive/sdks/nodejs.md): ARCHIVED - [Python](https://help.clickatell.com/developers-api-reference/developers-archive/sdks/python.md): ARCHIVED - [PHP](https://help.clickatell.com/developers-api-reference/developers-archive/sdks/php.md): ARCHIVED - [Bulk SMS Scripts](https://help.clickatell.com/developers-api-reference/developers-archive/bulk-sms-scripts.md): ARCHIVED - [C# library](https://help.clickatell.com/developers-api-reference/developers-archive/bulk-sms-scripts/c-library.md): ARCHIVED - [Java library](https://help.clickatell.com/developers-api-reference/developers-archive/bulk-sms-scripts/java-library.md): ARCHIVED - [PHP library](https://help.clickatell.com/developers-api-reference/developers-archive/bulk-sms-scripts/php-library.md): ARCHIVED - [Python library](https://help.clickatell.com/developers-api-reference/developers-archive/bulk-sms-scripts/python-library.md): ARCHIVED - [Ruby library](https://help.clickatell.com/developers-api-reference/developers-archive/bulk-sms-scripts/ruby-library.md): ARCHIVED --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://help.clickatell.com/clickatell-chat-commerce-platform.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.