> For the complete documentation index, see [llms.txt](https://help.clickatell.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.clickatell.com/integrations/zendesk-support/find-configuration-details-zendesk-support.md).

# Find configuration details - Zendesk Support

{% hint style="success" %}
If you haven't added an OAuth Client in Zendesk Support for this integration yet, [please refer to this page first](/integrations/zendesk-support/add-new-oauth-client-zendesk-support.md).
{% endhint %}

When you [add a new Zendesk Support configuration](/integrations/getting-started/adding-a-new-integration.md), there are **four required fields** you have to complete in the Clickatell Portal:

<figure><img src="/files/Fa2R4NFoBVsF3ngWq8dF" alt=""><figcaption></figcaption></figure>

### 1. Configuration Name

* Give a name to your integration so you can easily identify it.&#x20;
* This can be anything (max. 30 characters).

### 2. Host Name

* Your Host Name is unique and is the first part of your URL when logged into Zendesk Support up until the *.com/.*&#x20;
* Copy this part of the URL over to the Clickatell Portal as the Host Name.
* ***Example***: *<https://clickatell.zendesk.com/>*

### 3. & 4. Client ID and Client Secret

To find the Client Secret and ID:

* Log in to your Zendesk Support account.
* Go to the Admin Center.&#x20;

<figure><img src="/files/YPKvexundXY5ayB5eM23" alt=""><figcaption></figcaption></figure>

* Go to *Apps and Integrations -> Zendesk API -> OAuth Clients.*
* Select the OAuth client you want to integrate with from the list.

<figure><img src="/files/1uwVog9OtG6s5EbELIFM" alt=""><figcaption></figcaption></figure>

* Scroll down to find the *Unique Identifier* and *Secret*.&#x20;
* Copy and paste it to the Client ID and Client Secret fields in the Clickatell Portal.

<figure><img src="/files/30IIJ9Tid2NZBaKG21Tx" alt=""><figcaption></figcaption></figure>


---

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