> For the complete documentation index, see [llms.txt](https://help.clickatell.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.clickatell.com/integrations/shopify/overview-shopify.md).

# Overview - Shopify

If you are using Clickatell apps for chat support and Shopify as your e-commerce store, our integration with Shopify will enable you to:

* Access Shopify customer data in the Chat Flow and Chat Desk applications.
* Access customers' order history and order details in the Chat Flow application.
* Say goodbye to switching tabs or searching through multiple systems to get customer context – it’s all right at your fingertips!

## Chat Flow Features

You’ll be able to use the following features in Chat Flow:

* Fetch customers' info from Shopify and use that info while building customer journeys in Chat Flow. For example, build a specific user journey if a customer is tagged as ‘vip\_customer’.
* See the customer’s order history and order status and serve the customer faster and better.

## Chat Desk Features

You’ll be able to use the following features in Chat Desk:

* View the customer's Shopify profile details, order history, and order status while engaging with them in Chat Desk to serve the customer faster and better.

{% hint style="success" %}
**How do I integrate Shopify with Clickatell?**

* [Add the Shopify integration](/integrations/getting-started/adding-a-new-integration.md) in your Clickatell Portal.
* You'll require [information](/integrations/shopify/find-configuration-details-shopify.md) from the Shopify app itself.
  {% endhint %}


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