# WhatsApp & SMS (One API)

{% hint style="info" %}
If you still use our WhatsApp RESTful API, see the relevant section in our Archive. All new WhatsApp integrations will be done via Clickatell's One API.&#x20;
{% endhint %}

## Why use this API?

One API enables you to communicate with your mobile customers on multiple messaging channels with a single integration. Use One API to send and receive messages on both WhatsApp and SMS without the overhead of programming individual channels.&#x20;

One API also makes your implementation future-proof as we add support for additional channels to the Clickatell Platform.

## How to use this API:&#x20;

* [One API Reference](/developers-api-reference/reference/one-api.md)
* [Supported Content Types & Limitations](/developers-documentation/channels/whatsapp-and-sms-one-api/supported-content-types-and-limitations.md)
* [Status Codes & Errors](/developers-documentation/channels/whatsapp-and-sms-one-api/status-codes-and-errors.md)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.clickatell.com/developers-documentation/channels/whatsapp-and-sms-one-api.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
