External Link Callback

Direct an end-user to an external web page

post
/callback

The External Link Handler API allows you to direct an end-user to an external web page from within a Flow conversation and then return to the Flow conversation with optional additional data gathered from the external web page. The end-user can then continue with the conversational workflow according to the steps defined in Flow.

Header parameters
referencestringRequired

A reference to be passed as a header. This value is also required in the body section, please refer accordingly for the description.

Body
resultstringRequired

Used to evaluate success or failure in Flow and can be any value you wish to return for evaluation

Example: success
referencestringOptional

A unique hash generated by Flow based on SessionID and SourceID that allows us to identify the user's session. This value is automatically appended as a query parameter on external links and should be intercepted and returned with the callback for validation (in header and body): e.g. https://www.example.com?reference=f7_4hn5=8f&%#nK=

Responses
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200

Successfully validated the response and returned data appended to matched session.

post
/callback

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