> For the complete documentation index, see [llms.txt](https://help.clickatell.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.clickatell.com/data/dashboards/messaging-channels.md).

# Messaging channels

You get access to the following channel-specific reports in the Clickatell Portal:

* [​Full Analytics](#full-analytics)​
* ​[Channels Report​](#channels-report)
* ​[SMS Stop List](#sms-stop-list)

{% hint style="info" %}
These reports can be **downloaded** as PDFs. If any filters were applied, only the filtered results are exported.

Where applicable, view **Definitions** for terms used in the reports via the button in the top right.
{% endhint %}

## **Full** Analytics <a href="#full-analytics" id="full-analytics"></a>

Get a full view of all your channels' data over different periods.

* Use the buttons at the top to switch views between [SMS](#sms-full-analytics), [WhatsApp](#whatsapp-full-analytics), and [WhatsApp Message](#whatsapp-templated-report) [Templates](#whatsapp-templated-report).
* You can filter the data based on **Environment**, **Country, Date,** and/or **Template.**
* At the top, you'll find key metrics.
* Scrolling down, you'll find graphical representations of the messaging data.

### SMS Full Analytics <a href="#sms-full-analytics" id="sms-full-analytics"></a>

<figure><img src="/files/ctsawmrJvDMfrdFTUwn2" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Ht8sycbi4nMo9WMvxZlX" alt="Example of SMS graphs"><figcaption></figcaption></figure>

### WhatsApp Full Analytics <a href="#whatsapp-full-analytics" id="whatsapp-full-analytics"></a>

<figure><img src="/files/2FstcqJeeFipvsePRTHe" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/rV669y7gT67GzegL3IXU" alt=""><figcaption></figcaption></figure>

### WhatsApp Templated Report

<figure><img src="/files/6GkTN04yuMVC6I2tYCMt" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/aTVIffXegNUNkjzjZB5h" alt=""><figcaption></figcaption></figure>

## Channels Report

Create, view, and download (PDF) custom reports based on your channel activity. This can be done for sent and received messages respectively.&#x20;

Select the applicable filters and click *Generate Report* to generate the results in table format.

<figure><img src="/files/MIVOanfMmi5F0LAZLovy" alt=""><figcaption></figcaption></figure>

## SMS Stop List

View and download (PDF) a list of the customers who opted out from your account's SMS channel for a specified date range. &#x20;

<figure><img src="/files/4bL2ntnXDMKDNRynMS7i" alt=""><figcaption></figcaption></figure>


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