> For the complete documentation index, see [llms.txt](https://help.clickatell.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.clickatell.com/clickatell-user-portal/user-portal/multi-factor-authentication/how-to-disable-mfa-on-your-account.md).

# How to disable MFA on your account

If MFA is disabled, the whole account will revert to password-only sign-in. An Account Administrator can disable MFA for the account as follows:

1. Go to the MFA section of your account security settings. 
2. Select Disable MFA. 
3. Confirm with a valid code — either from your authenticator app, or from an email code if you cannot reach the app. 

{% hint style="warning" %}
Disabling clears the MFA setup for every user on the account and revokes all trusted devices. If you switch MFA back on later, all users will have to re-enrol for MFA. Other administrators are notified when MFA is disabled.
{% endhint %}


---

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