> For the complete documentation index, see [llms.txt](https://help.clickatell.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.clickatell.com/chat-flow/workflow-management/using-the-previewer/preview-flow-on-different-channels.md).

# Preview flow on different channels

## Preview a flow

1. Click the *Preview* button (top left of canvas).&#x20;
2. Select the channel you want to preview the flow on.
   * **Note:** You can only select from those channels that have been set up in your accoun&#x74;*.*
3. Add the test details for the selected channel.
   * **Note:** For testing purposes, this can be anything and does not have to be a real phone number.
4. Select the flow you want to preview using the *Select Route* drop-down (defaults to the flow currently in context). &#x20;

<figure><img src="/files/KQzQmu7yhgjipTdtzQam" alt=""><figcaption></figcaption></figure>

5. To exit, click the *Stop preview* button (top left of canvas).

<figure><img src="/files/jrXZXSboS1OF6kFwwz0N" alt=""><figcaption></figcaption></figure>

## **Preview on WhatsApp**&#x20;

Previewing the WhatsApp channel offers a rich experience, including media, location sharing, etc.

1. Click *Start*.&#x20;
2. Type something in the text box and press *Enter* to trigger your flow.
3. There is an option to test your flow simulating [BSUID](https://help.clickatell.com/whatsapp/getting-started/initiate-whatsapp-conversations#usernames-and-business-scoped-user-ids). If you select this option, the "Mobile Number" field relabels to BSUID with placeholder "Enter a BSUID". Type a fake BSUID value (e.g. ZA 1234567890) into the field.
   * The emulator treats this as a BSUID-only message (no phone number in the webhook).
   * The Trigger Contact Book Flow check box will only be visible to users who have the [Contact Book](/chat-flow/action-nodes/contact-book.md) feature enabled.

<figure><img src="/files/vL6R4SpQr8DeeQXCdHFK" alt=""><figcaption></figcaption></figure>

![](/files/hIJl6tFzBINxeFwQ77uu)

![](/files/eVshUldaZIgJkD9jk6kq)

## **Preview on SMS**&#x20;

The SMS channel preview provides a simpler, text-only experience including a character count so flow-builders can correctly structure their messages.

![](/files/4lMUOsZXRJ4Ewyrf0reJ)

![](/files/VYOQmRHHHpcNSBVVQXe5)

## **Preview on USSD**&#x20;

The USSD channel preview provides a similar experience to SMS, with shorter, text-only message&#x73;**.**

<figure><img src="/files/J6GEbOnhA9vhilay9v66" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/j70T6cj6NaAQFB4WIuTP" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.clickatell.com/chat-flow/workflow-management/using-the-previewer/preview-flow-on-different-channels.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
