> For the complete documentation index, see [llms.txt](https://help.clickatell.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.clickatell.com/chat-flow/workflow-management/approving-deploying-workflows/approve-decline-a-workflow.md).

# Approve/decline a workflow

Once a workflow has been [submitted for approval](/chat-flow/workflow-management/approving-deploying-workflows/submit-a-workflow-for-approval.md), a user with admin rights must review and [approve](#approve-a-workflow) or [decline ](#decline-a-workflow)the workflow.

{% embed url="<https://vimeo.com/761772691?share=copy>" %}

## **Approve a workflow**

1. Select the *Manage Flows* icon in the panel on the left. &#x20;

![](/files/-MbkxPWVB3JHwEl__WN0)

2. Select *My Approvals* from the drop-down. All the workflows that are pending approval are listed here.&#x20;
3. Select a workflow from the list to see information about the flow on the right.&#x20;

There are three tabs you can select:

* **Details** - author, last modified date, summary (as entered by the submitter)&#x20;
* **Change log** - records the changes made to the state of the flow&#x20;
* **Approver log** - records who made the above changes by either approving or declining a flow

4. If you have admin rights, there will be an option to either approve or decline the workflow on the ***Details*** tab.&#x20;
5. Approving a workflow moves it to *Production Ready*.

The workflow is ready to be [deployed to production](/chat-flow/workflow-management/approving-deploying-workflows/deploy-a-workflow-to-production.md).

![](/files/df3M3sHMLFFkh3NlZHVf)

## **Decline a workflow**

1. If a workflow is declined by the approver, the flow moves to *Declined*.&#x20;

![](/files/LCA9UD9CjSuqBg5AStHu)

2. After making the necessary changes, the flow must be saved and resubmitted for approval following the [same steps](/chat-flow/workflow-management/approving-deploying-workflows/submit-a-workflow-for-approval.md).&#x20;
3. Resubmitting the workflow will again move the flow from *Declined* to *Pending* from where the approver can approve or decline the flow.&#x20;


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