# Chat Desk node

This node enables your customers to connect to your Clickatell [Chat Desk](https://clickatell.gitbook.io/chat-desk/overview) product where they can interact with live agents via the channels offered by Chat Flow. 

After you have dragged this node into your canvas and added the required parameters, you can set the logic of what happens when the customer's engagement with the live agent ends - either direct them to another step in the workflow, to another workflow, or simply show a thank you message concluding that interaction.  

<figure><img src="/files/OnO9J3yoGiTVz7k2XsGn" alt="" width="563"><figcaption><p>Setup of a Chat Desk node</p></figcaption></figure>

<figure><img src="/files/BO48UjdoJS8Pzqr1WkIW" alt=""><figcaption><p>Example workflow containing Chat Desk node</p></figcaption></figure>


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# Agent Instructions: Querying This Documentation

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