# Menu

The *Menu* node allows you to create a menu with options that the customer can select from. This node type usually serves as the first message a customer sees when engaging with your brand.

The customer's selection determines what happens next - each option triggers either another step or a new workflow. If the customer enters an invalid option (i.e., an option that is not on the list), you can configure a "default" node or flow to follow automatically. The default flow is optional, and if not set up, the node will simply repeat itself if an invalid option is entered.

{% hint style="success" %}
If you are interested in leveraging our NLP offering to deal with invalid inputs, contact your account manager or our [Sales Team](https://www.clickatell.com/contact/contact-sales/).
{% endhint %}

<figure><img src="/files/fdZ38QUmqWTFNjRmNoIG" alt=""><figcaption><p>Setup of a Menu node</p></figcaption></figure>

{% hint style="warning" %}

* Adding images to the header is currently only supported for [Reply Buttons](/chat-flow/channel-capabilities/use-whatsapp-with-chat-flow/whatsapp-interactive-messages.md#reply-buttons).&#x20;
* Adding images to logic options is currently **not** supported.
  {% endhint %}

{% hint style="info" %}

* For more information on WhatsApp Display Types and Interactive Messages, [see here](/chat-flow/channel-capabilities/use-whatsapp-with-chat-flow/whatsapp-interactive-messages.md).
  {% endhint %}

<figure><img src="/files/f4LMk2VZbUBNrmD8wRal" alt="" width="563"><figcaption><p>A simplified example of the Menu node, including the Default flow.</p></figcaption></figure>

<figure><img src="/files/BAtT8crqAUMiBt6BHGvr" alt="" width="305"><figcaption><p>A simplified example of the Menu node as seen by the customer on their mobile device.</p></figcaption></figure>


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