> For the complete documentation index, see [llms.txt](https://help.clickatell.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.clickatell.com/chat-desk/help-and-information/whats-new.md).

# What's New? 🎈

Read more about new features, improvements, and bug fixes contained in the latest release of Clickatell's Chat Desk application.

## Release V3.11.0  <a href="#release-v3.2.0" id="release-v3.2.0"></a>

### Release Summary <a href="#release-summary" id="release-summary"></a>

This release predominantly focused on adding AI-powered [suggested responses](/chat-desk/agent-desk/agent-assistant.md) to the Agent Desk.&#x20;

<figure><img src="https://content.gitbook.com/content/AeMbivaErQPM4rXdM6fm/blobs/qJqyqtl3TB6izxHvomNw/image.png" alt=""><figcaption></figcaption></figure>

A new [*Clickatell AI*](/chat-desk/chat-desk-dashboard/settings/clickatell-ai.md) section was added to *Chat Desk Dashboard -> Settings* to let admin users enable/disable an AI assistant trained on your business information to help your agents respond quicker and more accurately using AI-generated [suggested responses](/chat-desk/agent-desk/agent-assistant.md) in Chat Desk. &#x20;

<figure><img src="https://content.gitbook.com/content/AeMbivaErQPM4rXdM6fm/blobs/Bf3KFnnpey5ZrTNGwxvB/image.png" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.clickatell.com/chat-desk/help-and-information/whats-new.md?ask=<question>&goal=<endgoal>
```

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