# Business profile

As a Supervisor, you can add/edit basic business profile settings by navigating to [*Settings* ](/chat-desk/chat-desk-dashboard/settings.md)*-> Business Profile*.  

<figure><img src="/files/ODzeIMQiernAKbrnmxGu" alt="" width="563"><figcaption></figcaption></figure>

1. **Business details:** Add your business name and industry; add/update your business logo to display throughout Chat Desk.
2. **Location settings:** Enter the city and country where your business is located.&#x20;
3. **Agent support hours:** Set the hours when your agents will be available to provide support to customers. Multiple slots can be set per department per day. If queries are received outside of these hours, they are automatically converted into tickets and the applicable [auto-responder](/chat-desk/chat-desk-dashboard/settings/auto-responders.md) is sent to your customer.&#x20;
   * *Always open* (default): The customer can reach your agents 24/7.&#x20;
   * *Business support hours for all agents:* Define the days and hours when support is available. The selected hours apply to all agents across all departments.&#x20;
   * *Specific support hours per department:* Define the days and hours when each [department ](/chat-desk/chat-desk-dashboard/departments-management.md)is available. Set the default support hours for those agents not assigned to a department. &#x20;

Click *Save Changes* to update your Business Profile information.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.clickatell.com/chat-desk/chat-desk-dashboard/settings/about-your-business.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.